Patient Care Coordinator
ON, Canada
Full Time
Mid Level
Patient Care Coordinator – MedSleep, Ontario
MedSleep provides clinical consultation, sleep testing, and treatment for sleep disorders across Canada. We're growing our team and looking for a Patient Care Coordinator to join a MedSleep clinic in Ontario.
What You'll Do
- Act as the main point of contact between patients, physicians, and clinical staff throughout the patient's care journey
- Review assigned tasks and patient information, then contact patients to discuss next steps
- Refer patients to the appropriate therapy vendor and schedule any necessary appointments
- Update patient charts and coordinate with referring physicians and other healthcare providers
- Email patients with required information and next steps
- Help patients navigate the process – answering questions and connecting them to the right person when needed
- 1+ year of administrative experience (required)
- Knowledge of sleep medicine or CPAP therapy (an asset)
- Sales experience (an asset)
- Strong organizational skills and attention to detail
- Ability to adapt quickly to new procedures
- Strong verbal communication and time management skills
- Ability to multi-task and prioritize under pressure
- Strong listening and direction-following skills
- Competitive salary ($18–20/hour)
- Comprehensive benefits package
- Group RRSP plan
- Opportunities for career growth and professional development
- Direct patient interaction and meaningful, hands-on work
- Full-time, permanent
- 37.5 hours/week
- Location: local MedSleep clinic, Ontario – in-person
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